Muzna Group is fully committed to maintaining the privacy of buyers and sellers (collectively known as members) information provided to it by its members. All member information is protected by Muzna Group  in accordance with the terms set forth in Muzna Group ‘s terms of use (the agreement) and in this privacy policy. This privacy policy is incorporated by reference into and is fully subject to the terms of the agreement.

All capitalized terms which are not otherwise defined in this privacy policy are defined in the agreement.


Muzna Group’s primary goal in collecting member information is to provide you and other members with a secure, efficient and customized venue for electronic sourcing of products and services. In addition to maintaining accurate information on and records of communications with its members, Muzna Group  may use this member information for its internal business operations, including research and analysis in order to optimize the website and the services provided thereby and better serve its members’ needs.

Because Muzna Group  understands the importance of protecting the privacy of its members and maintaining the security of the member information, Muzna Group  pledges that no member information specifically attributable to registered members will be disclosed, distributed, published, disseminated, sold, traded, or shared with any third party, including advertisers, business or governmental organizations, or other members, provided, however, that Muzna Group  shall be entitled to disclose member information to third parties in the following situations:

• When such disclosure is necessary to facilitate communications with members or transactions between members in accordance with the normal operation of the website.

  • When such disclosure is so ordered by any court, administrative body, governmental agency or regulatory agency, or when Muzna Group in good faith determines that it is legally required to make such disclosure, or when such disclosure is requested by law enforcement authorities in connection with their investigations, or in the event of an emergency.
  • When enforcing the terms of the agreement (including this privacy policy)
  • When communicating with a member outside of the context of the website
  • When Muzna Group  in good faith determines that such disclosure is necessary to correct what Muzna Group  believes to be false or misleading information or to address activities that Muzna Group  believes to be manipulative or deceptive.
  • Muzna Group may aggregate and publish member information relating to activity on the website, but such aggregated member information shall not include any member information that could be used to personally identify you.


When you register as a member on the website, Muzna Group may obtain the IP address and host name (if available) of your originating server. This information identifies the computer that you are using, but no personal information about you is disclosed to Muzna Group. This information helps Muzna Group to diagnose problems with its server, administer the website and gather broad demographic information about general patterns of member use of the website.


The website uses cookies to facilitate and track your use of the website. Cookies may be used to enable you to enter your password less frequently, and to customize information that is targeted to your interests. Cookies are stored on your hard drive, not on Muzna Group’s server or on the website. You are free to decline Muzna Group’s cookies if your Internet browser permits you to do so, although if you do so you may not be able to use certain features of the website, and you may be required to enter your password more often when using the website.


Muzna Group has instituted security measures which are intended to prevent the loss, misuse, or alteration of the information under Muzna Group’s control. Nevertheless, such measures may not prevent loss, misuse or alteration of information in all cases. Muzna Group urges all members to exercise caution when using the website.


As a supplier, you may terminate your login and password at any time by sending an email to and writing “cancel” in the subject line. Your termination will be subject to the terms set forth in the agreement.


To the extent any information collected by Muzna Group  is deemed to be personal data (as set forth by the European Commission’s directive on data protection), Muzna Group ‘s privacy policy statement adheres to the U.S. – EU Safe Harbor framework set forth below.

Muzna Group believes in protecting your privacy. When we collect personal data from you on our website, we follow the privacy principles of the American Arbitration Association (an independent resource mechanism) and comply with the U.S. – EU Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the European Union. These are our promises to you:


When we collect your personal data, we’ll give you timely and appropriate notice describing what personal data we’re collecting, how we’ll use it, and the types of third parties with whom we may share it.


We’ll give you choices about the ways we use and share your personal Data, and we’ll respect the choices you make.


We’ll collect only as much personal data as we need for specific, identified purposes, and we won’t use it for other purposes without obtaining your consent.


We’ll keep your personal data only as long as we need it for the purposes for which we collected it, or as permitted by law.


We’ll take appropriate steps to make sure the personal Data in our records is accurate.


We’ll provide ways for you to access your personal Data, as required by law, so you can correct inaccuracies.


We’ll take appropriate physical, technical, and organizational measures to protect your personal data from loss, misuse, unauthorized access or disclosure, alteration, and destruction.


Except as described in this policy, we won’t share your personal Data with third parties without your consent.


If we transfer your personal data to another country, we’ll take appropriate measures to protect your privacy and the personal data we transfer.


We’ll regularly review how we’re meeting these privacy promises, and we’ll provide an independent way to resolve complaints about our privacy practices.

We participate in the EU privacy Safe Harbor framework as established by the U.S. Department of Commerce and as it relates to the transfer of personal data from the European Union to the United States. As part of our participation in the EU Privacy Safe Harbor framework, we have partnered with American Arbitration Association in order to address and resolve potential disputes regarding our compliance with this Safe Harbor framework.

This dispute resolution program covers both offline data collection (e.g. personal information collected through telephone calls or postal mail) and online data collection (e.g. personal information collected via the Internet). If you have any complaints regarding our compliance with relevant aspects of the EU Privacy Safe Harbor framework, you should first contact us at:

Muzna Enterprises

Attn: Legal Department
703, B-wing Galaxy Apartment,
Narayan nagar, Ambernath (W), Thane – 421505
Telephone: +91 7972998736

 Please allow at least 10 business days for us to respond to your complaint.